24 HR Review VA Virtual Receptionist
Remote · from Philippines
Core
Virtual receptionist role focused on answering inbound calls, scheduling appointments, de-escalating complaints, and completing administrative tasks.
Role type
Virtual Receptionist
Builds
Appointment scheduling and customer service interactions
Domain
Administrative support / Customer service
Deliverable
client delivery
Required skills
inbound call handling, appointment scheduling, complaint de-escalation, administrative task execution, voice recording proficiency
Preferred skills
ability to handle high-volume workloads, proficiency with specific booking systems
Responsibilities
answer inbound calls, schedule appointments, de-escalate complaints, complete administrative tasks, handle double-charge refund requests
Seniority
Entry-level / Individual Contributor