Telefonist (m/w/d)
Hybrid
Core
Provide telephone, email, and chat support to existing customers, answer inquiries, route requests, and schedule appointments.
Role type
Customer support agent
Builds
Customer communication and appointment scheduling
Domain
Professional services / Business support
Deliverable
client delivery
Required skills
Communication, empathy, organization, time management, MS Office, flexibility, problem-solving, customer orientation
Responsibilities
Answering customer inquiries via phone, email, or chat; Routing customer requests; Scheduling appointments