Werkstattleiter (m/w/d)
Core
Leading automotive service operations and coordinating repairs for customers at a Nissan/Suzuki dealership.
Role type
Senior IC automotive service manager (workshop master)
Builds
Vehicle maintenance, repair, and customer service solutions
Domain
Automotive retail and service
Required skills
automotive mechanical training, business acumen, repair cost estimation, quality standard enforcement, customer consultation, workshop coordination
Preferred skills
certified automotive service advisor, prior experience at Nissan or Suzuki dealerships, error diagnosis expertise
Technologies
NISSAN and Suzuki repair guidelines
Responsibilities
Advise customers on service processes and repair recommendations, market service and repair services, plan and coordinate repair execution, create cost estimates for maintenance and accident repairs, oversee maintenance and bodywork operations, handle warranty and goodwill cases, ensure adherence to quality standards
Seniority
Senior, hands-on IC
