Director, Conferences Operations (Process Improvement and Engagement)
Core
Lead two teams (Process Improvement & Operations, Associate Engagement & Development) to shape operational strategies, drive efficiencies, and manage conference financials for Gartner's events and sponsorships.
Role type
Director, Conferences Operations
Builds
Operational strategies, process improvements, and financial management frameworks for large-scale conferences and events.
Domain
Business intelligence / Events and Conferences
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Process improvement, project management, team leadership, financial management, budgeting, forecasting, stakeholder collaboration, performance metrics analysis, mentorship
Preferred skills
Experience in AI industry, innovation culture building
Technologies
None stated
Responsibilities
Lead Process Improvement & Operations and Associate Engagement & Development teams; Develop and execute operational strategies and process improvements; Foster a culture of innovation and accountability; Collaborate with cross-functional stakeholders; Develop processes for conference financial management; Design programs for associate engagement and retention; Monitor and report on key performance metrics; Manage complex projects; Mentor and develop team members
Seniority
Director, strategic leadership with hands-on team management