IT-Servicetechniker mit Außendienst (m/w/d)
Core
IT service technician providing on-site and remote support, project implementation, and customer account management for a German IT system house.
Role type
mid-level IT service technician (field service)
Builds
IT system installations, maintenance, and project deliverables for new and existing clients
Domain
IT services / Managed Services
Required skills
IT system installation and maintenance, Microsoft 365 Cloud solutions, virtualized environments, IT security, network infrastructure, firewalls, endpoint protection
Preferred skills
project planning and implementation, second-level support ticket handling
Technologies
Microsoft 365, virtualization, firewalls, endpoint protection
Responsibilities
holistic project planning and implementation, second-level support ticket handling (remote and on-site), cross-departmental team collaboration, customer account management and development
Seniority
Mid-level, hands-on IC