Field Service Engineer - UK
Core
Install, maintain, and repair industrial digital printing systems for textile and garment industries while providing on-site training and remote support.
Role type
Senior Field Service Engineer (Electro-mechanical)
Builds
Digital printing systems, inks, and consumables for the textile and apparel decorating sectors
Domain
Industrial manufacturing / Digital printing technology
Deliverable
physical/clinical work
Required skills
Electro-mechanical device servicing, installation & configuration, fault diagnosis & repair, routine maintenance, training delivery, remote troubleshooting, solution-finding
Preferred skills
Industrial inkjet technology knowledge, RIP/colour management, textile printing experience, Microsoft Windows proficiency
Technologies
Kornit Digital systems, Salesforce service modules, Microsoft Windows
Responsibilities
Carry out installations and verify functionality of new systems; Perform general maintenance, adjustments, and repairs; Deliver training to operators and maintenance staff; Provide 1st level support via phone and remote tools; Document activities and escalate cases as required
Seniority
Senior, hands-on IC