Technical Specialist & NPI Field Support
Core
Operate and maintain digital printing systems in a testing center and support New Product Introduction (NPI) field activities at customer sites.
Role type
Senior IC technical specialist (digital printing systems)
Builds
Digital printing systems, inks, and consumables for sustainable fashion and textile production
Domain
Industrial manufacturing / Digital printing
Required skills
hands-on machine operation, troubleshooting, root-cause analysis, system configuration, data collection, workflow observation, technical documentation, stakeholder communication
Preferred skills
experience with Kornit systems, digital printing environments, field service, Alpha/Beta installations, industrial production processes
Technologies
Kornit systems, digital printing equipment, monitoring tools
Responsibilities
Perform daily maintenance and technical support of Kornit equipment in the Testing Center; Operate Kornit systems during Alpha testing; Travel up to 50% to customer sites to monitor systems and production workflows; Identify and document issues not visible through standard logs; Translate field observations into technical findings for R&D and Product teams; Support troubleshooting and root-cause analysis with technical teams; Participate in NPI activities including Beta installations and validations.
Seniority
Senior, hands-on IC