Administration Support Officer
Core
Provide practical, accurate, and responsive administrative support to Bookings and Operations teams for a transport service provider.
Role type
Operations Administration Support Officer
Builds
Reliable transport services for passengers, clients, and communities
Domain
Public transport and logistics
Deliverable
dashboards & analysis
Required skills
Administration, customer service, attention to detail, numeracy, Microsoft Office (Outlook, Excel), prioritization, autonomy, discretion
Preferred skills
Solutions-focused approach, proactive attitude
Responsibilities
Manage operations inbox and triage requests, support operations calls and respond to enquiries, verify timesheets and allowances, manage ticketing and lost property records, assist with route optimisation and reporting, process payments and support operational projects