Associate - IFS - Guest Relation
Core
Acts as an ambassador and liaison to create a positive first impression for clients, employees, and visitors through in-person and phone interactions.
Role type
Associate Guest Relations Staff
Builds
First impressions and visitor experience at the office
Domain
Internal Firm Services / Hospitality-style reception
Deliverable
client delivery
Required skills
greeting and directing visitors, maintaining visitor logs, managing visitor belongings, adhering to safety/security protocols, maintaining reception area order, using MS Office, using technology/gadgets
Preferred skills
barista skills, hospitality management background, communication studies background
Responsibilities
Greets and directs all visitors with enthusiasm and professionalism, notifies appropriate parties of visitor arrivals, directs guests to waiting areas, establishes rapport with clients and vendors, maintains neat and orderly reception areas
Seniority
Associate, entry-level IC
