Director, People Operations & Workforce Technology (AI)
Core
Lead the redesign of the global People organization by embedding AI and automation into end-to-end workflows to improve execution, capacity, and employee experience.
Role type
Director, People Operations & Workforce Technology (AI)
Builds
Next-generation People organization with automated, AI-driven workflows and scalable operating models.
Domain
Technology / People Operations / AI & Automation
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Leading global teams through transformation, applying AI/automation to People workflows, program management, process improvement, systems thinking, executive dashboarding, cross-functional leadership, business acumen, operating in ambiguity.
Preferred skills
Experience with M&A and restructures, building repeatable playbooks, designing scalable operating models, implementing digital transformation initiatives.
Technologies
Workday, enterprise People technology platforms, AI tools, automation frameworks.
Responsibilities
Lead the evolution of the global People Operations model including Tier 0/1 support and shared services; Own the People technology ecosystem and improve workforce data governance; Own the People Operations automation roadmap and scale AI use cases; Evaluate and simplify processes across Talent Acquisition, Total Rewards, and People Analytics; Turn People strategy into an integrated roadmap with clear priorities and outcomes.
Seniority
Director, strategic leadership with hands-on execution

