Data Analyst l

Remitly

Managua, Nicaragua💼 Full-time🗓 2026-08-27 → 2026-09-26

Core

Build metrics and dashboards, analyze operational data to improve customer success processes and agent performance.

Role type

Mid-level IC data analyst (customer success operations)

Builds

Dashboards and metrics for operations leaders

Domain

Fintech / Customer Success

Deliverable

dashboards & analysis

Required skills

SQL, Tableau/Power BI/Looker, statistical analysis (regression, hypothesis testing), data modeling, ETL, Python/R

Preferred skills

Curiosity, strategic thinking

Responsibilities

Build reporting operations leaders rely on to run the business, turn business questions into clear analysis requirements, investigate emergent issues and size them with data, communicate findings to diverse audiences, keep work reproducible and easy to review

Seniority

Mid-level, hands-on IC

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About Remitly

Remitly is hiring a Head of Operations overseeing our operations across the UAE region. Are you a strategic thinker with analytical rigour and strong attention to detail? Do you love digging into the data and putting in place playbooks for a scaling operation? Do you have an owner mentality, treating problems as solutions that are waiting to be discovered (by you)? The ideal candidate will be a strategic thinker with a proven track record of driving operational excellence, governing outsourcing arrangements, ensuring regulatory compliance, and implementing scalable processes to support busines