Outreach Programs Administrator
Core
Manages, facilitates, and participates in course development projects and the development of instructional materials for online programs; coordinates outreach programs for targeted groups.
Role type
Outreach Programs Administrator
Builds
Interactive online courses and outreach programs for university partners and students
Domain
Higher Education / Online Learning
Deliverable
product features
Required skills
Project management, instructional design, course development, stakeholder collaboration, data reporting, contract management, customer service, accessibility compliance (WCAG2.0), marketing support
Preferred skills
Experience with Canvas Catalog, database management, invoicing processes
Technologies
Canvas Catalog, AI Portal
Responsibilities
Create course content and act as Project Manager for Canvas Catalog Programs; assist instructors in creating online courses and provide training; conduct course reviews and recommend redevelopment; maintain databases for tracking registrations; create reports on registration data and assessments; manage contracts and agreements with instructors and program owners; provide invoicing for program partners; assist in marketing plans and publicity; serve as outreach contact for accessibility requirements; provide customer service and telephone support for specific student programs.
Seniority
Mid-level, hands-on IC