Senior Customer Solutions Manager , Strategic Accounts
Core
Senior Customer Solutions Manager guiding technically advanced initiatives and cloud migrations for Amazon's internal business units (Prime Video, Alexa, AI/ML) using AWS.
Role type
Senior IC Customer Solutions Manager (Strategic Accounts)
Builds
Large-scale cloud migrations, generative AI productivity tools, and AWS service adoption for internal Amazon teams.
Domain
Cloud Computing / Enterprise Internal Services
Required skills
Large-scale technical program leadership, executive stakeholder management, architectural solution reviews, cloud migration strategy, cross-functional team leadership, strategic initiative execution
Preferred skills
PMP certification, SCRUM/Agile/SAFe certification, cloud services implementation experience
Technologies
AWS (EC2, DynamoDB, Bedrock, Strands, Kiro, AgentCore), Generative AI
Responsibilities
Partner with Amazon business units to guide technically advanced initiatives; enable large cloud migrations at exabyte scale; drive collaboration between core account groups and product/engineering teams; translate strategic initiatives into executable actions; manage executive customer relationships and key business stakeholders; perform architectural solution reviews and educate customers on solutions.
Seniority
Senior, hands-on IC