Associate Technical Account Manager, ES – APJC-ASEAN
Core
Provide consultative architectural and operational guidance to help customers achieve value from AWS cloud services.
Role type
Associate Technical Account Manager
Builds
Cloud adoption strategies, operational health, and cost-reduction solutions for enterprise and startup customers.
Domain
Cloud computing / AWS platform
Deliverable
client delivery
Required skills
distributed systems troubleshooting, operational parameters management, incident response, risk management, workshop facilitation, solution architecture
Preferred skills
scripting languages (Ruby, C/C++, C#, Node.JS, Java, Python, PHP), customer-facing business presentations
Technologies
AWS compute, storage, networking, CDN, databases, DevOps, big data, analytics, security, applications
Responsibilities
Build solutions and provide technical guidance to customers, ensure AWS environments remain operationally healthy while reducing cost, drive technical discussions regarding incidents and trade-offs, consult with partners from developers to C-suite executives, provide detailed reviews of service disruptions and prelaunch planning, solve problems across customers migrating workloads to the cloud, uplift customer capabilities by running workshops.
Seniority
Associate, hands-on IC