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SDE Amazon Connect (AWS) - AI Voice Apps, AWS Amazon Connect

Seattle, Washington, United States💼 Full-time💰 $143,700–$194,400🗓 2026-06-29 → 2026-07-16

Core

Building AI-based solutions to enhance the Voice channel for AWS Amazon Connect, a cloud-based contact center platform.

Role type

Senior Software Development Engineer (AI Voice Apps)

Builds

Scalable, resilient systems for the next generation of cloud contact centers

Domain

Cloud computing, AI/ML, Contact Centers

Deliverable

production ML models | product features

Required skills

Software development, System design/architecture, Distributed systems, Object Oriented Design, C#/C++/Java/Perl

Preferred skills

Full SDLC experience, Code reviews, Source control, Testing, Operations

Technologies

Amazon Lex, Amazon Polly, Lambda, Amazon S3, Amazon Kinesis, C#, C++, Java, Perl

Responsibilities

Lead end-to-end development from requirements to implementation, work with senior technical leaders and Applied Scientists, develop scalable and resilient systems

Seniority

Senior, hands-on IC

Rewrite
## Responsibilities - Help delivering AI-based solutions to enhance our Voice channel. - Lead end-to-end development, from requirements to implementation. - Work closely with senior technical leaders and Applied Scientists across the org. - Develop scalable, resilient systems while maintaining a constant customer focus. - Innovate on this new service that addresses customer needs to build modern contact centers in the cloud. - Solve highly complex engineering and algorithmic problems. - Contribute to the next generation contact center technology. ## Requirements - 3+ years of non-internship professional software development experience. - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience. - 1+ years of software development engineer or related occupational experience. - 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience. - 1+ years of Object Oriented Design experience. - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field. - Experience programming with at least one software programming language. ## Nice to Have - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience. - Bachelor's degree in computer science or equivalent. ## Benefits - Work/Life Balance - Inclusive Team Culture - Mentorship and Career Growth - Comprehensive benefits - Sign-on payments - Restricted stock units (RSUs)
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