Sr. Software Development Engineer, Amazon Connect (AWS)

## Responsibilities As a Sr. Software Development Engineer on the Amazon Connect team, you will be responsible for: - Designing and delivering scalable, resilient systems for the next generation contact center. - Owning code end-to-end from design to development. - Working closely with senior technical leaders within the team and across AWS. - Solving highly complex engineering and algorithmic problems. - Innovating on new service that addresses customer needs to build modern contact centers in the cloud. - Maintaining a constant customer focus. ## Requirements ### Basic Qualifications - 5+ years of non-internship professional software development experience. - 5+ years of programming with at least one software programming language experience. - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience. - Experience as a mentor, tech lead or leading an engineering team. ### Preferred Qualifications - 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience. - Bachelor's degree in computer science or equivalent. ## Nice to Have - Experience with modern web, SOA, NoSQL databases, AI, ML, and more. ## Benefits - Base salary range: $168,100.00 - $227,400.00 USD annually. - Sign-on payments and restricted stock units (RSUs). - Comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. - Work-life balance and flexible work arrangements. - Inclusive team culture and mentorship opportunities. - Equal opportunity employer with no discrimination based on protected veteran status, disability, or other legally protected status. ## About the Team - Part of the AWS Applied AI Solutions organization. - Focus on providing business applications leveraging Amazon’s expertise. - Mission to deliver intuitive and differentiated technology solutions. - Vision to become a trusted partner for customers who prefer to buy over build. ## Why AWS - World’s most comprehensive and broadly adopted cloud platform. - Pioneered cloud computing and continue to innovate. - Trusted by companies from startups to Global 500 companies. ## Inclusive Team Culture - Employee-led affinity groups foster a culture of inclusion. - Ongoing events and learning experiences, including Conversations on Race and Ethnicity and AmazeCon conferences. ## Mentorship and Career Growth - Knowledge-sharing, mentorship, and career-advancing resources. - Continuous performance bar raising to become Earth’s Best Employer. ## Work/Life Balance - Flexible work hours and arrangements. - Support for work-life harmony. ## Legal and Accommodations - Amazon is an equal opportunity employer. - If you have a disability and need a workplace accommodation, visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. ## Application Information - If the country/region you’re applying in isn’t listed, contact your Recruiting Partner.