Planning, Analysis and Management , Rakuten Mobile Shop Business - Business Operations Department , Area Business Supervisory Department (GSD)
Core
Lead headquarters functions supporting nationwide Rakuten Mobile shop operations, including marketing/sales planning, HR/talent development, business management, and quality management.
Role type
Senior Business Operations Manager (HQ Support)
Builds
Data-driven decision-making foundations, talent development infrastructure, and stable operational systems for retail stores.
Domain
Telecommunications / Retail Operations
Required skills
Strategic planning, data analysis, HR system design, process standardization, stakeholder coordination, project management, English business communication
Preferred skills
SQL, Python, BI tools, Excel, PowerPoint, multi-location quality management, recruitment strategy
Technologies
SQL, Python, BI tools, Excel, PowerPoint
Responsibilities
Develop and execute in-store marketing and sales strategies; Analyze KPIs to support data-driven decision-making; Design and manage training programs and HR systems; Optimize cost structures and standardize back-office processes; Oversee quality improvement processes across stores.
Seniority
Senior, hands-on IC