Store Lead
Core
Partner with Store Manager to support store team members, achieve sales performance, and ensure operational excellence when acting as manager on duty.
Role type
Store Lead (Retail Operations)
Builds
Retail store operations and customer experience
Domain
Retail
Deliverable
product features
Required skills
Sales performance coaching, operational excellence, staff training, customer experience management, POS system operation, business plan execution, recruiting support, data reporting analysis, diversity and inclusion, brand standards implementation
Preferred skills
Strategic thinking, creative problem-solving, self-motivation, active listening
Technologies
Microsoft Office, video conferencing tools, POS systems
Responsibilities
Coach store team to achieve sales targets, open and close store as manager on duty, train staff on operational functions and customer service, leverage store reports to drive business decisions, assist in recruiting and fostering inclusive environment, ensure visual merchandising meets brand standards, resolve customer concerns, conduct store meetings.
Seniority
Individual Contributor, supervisory level