Assistant Store Manager
Core
Partner with the Store Manager to support store team members, achieve sales performance, and ensure operational excellence.
Role type
Assistant Store Manager
Builds
Retail store operations and customer experiences
Domain
Retail
Deliverable
product features
Required skills
Sales performance management, team coaching and development, operational planning, recruitment and hiring, customer service leadership, data analysis, scheduling and staffing, training delivery, problem-solving, technology proficiency
Preferred skills
Strategic thinking, organizational skills, active listening, diversity and inclusion advocacy
Technologies
Microsoft Office, POS systems, video conferencing tools
Responsibilities
Coach and develop store staff to meet sales and service goals, assist in recruiting and training new team members, execute operational plans to maximize sales, analyze store data to drive business decisions, manage store scheduling and staffing levels, train staff on operational functions and customer service standards, resolve customer concerns and maintain brand standards.
Seniority
Mid-level, hands-on IC