Service Planning , SaaS Service Group - Solution Service Development 1 Section , Enterprise Solution Development Department , Group Sales Division (GSD)
Core
Planning and commercializing Rakuten Mobile's new 'Mobile Managed Services' business from 0 to 1 by combining mobile lines, devices, security, SaaS, and AI to solve customer operational challenges.
Role type
Senior Business Development & Service Planning Manager
Builds
Next-generation Managed Services combining MDM/UEM, Endpoint Security, Help Desk, and AI-driven automation
Domain
Telecommunications, B2B IT Services, Managed Services, AI
Required skills
New business development, service planning, business modeling, pricing strategy, Go-to-Market strategy, stakeholder management, cross-functional project leadership, hypothesis-driven problem solving, operational design, alliance building
Preferred skills
Managed Services (MSP/ITSM), MDM/UEM/Endpoint Security, Enterprise Mobility, Generative AI/AI Agents, SaaS business development, B2B solution planning, sales strategy, cross-sell/upsell initiatives
Technologies
MDM, UEM, Endpoint Security, Cloud Phonebooks, AI Agents, Generative AI, SaaS
Responsibilities
Research markets and competitors to explore new business opportunities; Design business models, revenue models, pricing, SLAs, and operations; Standardize and automate business processes using AI Agents; Plan attach/cross-sell strategies combining lines, devices, security, and SaaS; Build alliances with vendors and partners; Drive cross-functional projects involving sales, technology, legal, and finance.
