Operations Management - Quality Management Office, Commerce & Marketing Company (C&M)
Core
Lead legal debt management and operational optimization for an Online Travel Agency (OTA), focusing on recovery proceedings and process automation.
Role type
Senior Operations Manager (Legal Debt & Process Improvement)
Builds
Legal debt recovery workflows and automated operational systems for domestic and international properties
Domain
Travel (OTA) / Legal Debt Management / Business Process Re-engineering
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Legal debt management, bankruptcy/civil rehabilitation proceedings, receivables recovery, team leadership, project management, quality control, risk management, AI-driven process optimization
Preferred skills
Contract management, online travel industry experience, English business communication
Technologies
AI, Big Data, Workflow Automation Tools
Responsibilities
Handle legal matters including bankruptcy, civil rehabilitation, and attachment/seizure proceedings; Manage and recover receivables for domestic and international properties; Plan and drive projects for workflow automation and business process streamlining; Strengthen management systems through strategic implementation of IT solutions