Operations Management - Quality Management Office, Commerce & Marketing Company (C&M)
Core
Managing legal debt recovery cases (bankruptcy, civil rehabilitation, attachment/seizure) and optimizing operational processes for an Online Travel Agency.
Role type
Senior Operations Manager (Legal Debt & Process Improvement)
Builds
Legal debt recovery workflows and automated business processes for domestic and international properties.
Domain
Travel (OTA) / Legal Debt Management / Operations
Required skills
Legal debt management, bankruptcy proceedings, civil rehabilitation, attachment/seizure, receivables management, process improvement, workflow automation, IT solution implementation, team leadership, quality control, risk management, business efficiency optimization
Preferred skills
Contract management, online travel business operations, English business communication
Technologies
AI, Big Data, Workflow Automation Tools
Responsibilities
Handling legal matters including bankruptcy, civil rehabilitation, and attachment/seizure proceedings; Managing and recovering receivables for domestic and international properties; Planning and driving projects for workflow automation and business process streamlining; Strengthening management systems through the strategic implementation of IT solutions.