Assistant Store Manager - Customer Experience
No visa sponsorship
Core
Lead a team of associates to deliver exceptional customer experiences and operational excellence for pet parents across live pet sales, adoptions, and services (salon, hotel, training).
Role type
Senior IC retail store manager
Builds
Pet parent experiences and store operations
Domain
Retail / Pet care
Deliverable
product features
Required skills
People leadership, P&L management, operational execution, conflict resolution, scheduling, compliance enforcement
Preferred skills
None stated
Technologies
Computer applications
Responsibilities
Recruit, hire, coach, and manage a team of associates; oversee daily store operations and customer service; manage store P&L, labor costs, and expenses; ensure safety and health of pets and people; execute store events and marketing initiatives.
Seniority
Senior, hands-on IC