Store Manager
Core
Lead a retail store team to achieve sales performance, operational excellence, and exceptional customer experiences through coaching, recruiting, and training.
Role type
Store Manager
Builds
Retail store operations and customer service
Domain
Retail
Deliverable
product features
Required skills
Team leadership, Sales management, Operational planning, Recruiting and hiring, Training and development, Customer experience management, Data analysis, Problem-solving, Organizational skills, Technology proficiency
Preferred skills
Strategic thinking, Diversity and inclusion advocacy, Brand standards execution
Responsibilities
Lead store staff in meeting sales, service, and operational expectations; Achieve store business plans including sales and operational goals; Ensure store schedule accuracy and proper staffing; Train store team on internal operational functions and customer service; Create an engaged and inclusive store environment; Exceed customer expectations and achieve high Net Promoter Score.
Seniority
Mid-level, hands-on IC