Operations Manager
No visa sponsorship
Core
Lead an In Home Services team of Field Service Managers, inventory staff, and technicians to deliver safe, reliable service and manage daily operations.
Role type
Senior Operations Manager (Field Services)
Builds
In-home service operations for DISH customers
Domain
Telecommunications / Home Services
Required skills
Team leadership, operational planning, performance data analysis, AI tool utilization, resource allocation, safety culture building
Preferred skills
Coaching and talent development, problem-solving, field presence
Technologies
AI tools, performance data systems
Responsibilities
Develop Field Service Managers, drive customer satisfaction and productivity metrics, build a safety and accountability culture, match staffing to demand, use data/AI to solve operational problems
Seniority
Senior, hands-on IC