Operations Supervisor - ROS
Core
Coordinate and direct overall delivery of quality service to maximize branch productivity for the world's largest equipment rental provider.
Role type
Operations Supervisor
Builds
Rental equipment operations and branch service delivery
Domain
Construction equipment rental
Required skills
leadership, sales, operational management, cost control, staff training, safety compliance, customer service, Microsoft Office, driving
Preferred skills
Bachelor's degree, construction rental equipment industry knowledge
Responsibilities
Support Branch Manager in implementing actions to achieve financial objectives, Assist the Branch Manager in ensuring compliance with all company policies, Drive branch metrics by monitoring scorecard items, determining root causes and opportunities for improvement and providing coaching and feedback to staff, Support all aspects of sales and customer service to ensure world class service and operational excellence, Maximize operational effectiveness and efficiency by ensuring that staff is trained and compliant with the Rental Flow Process, Motivate, coach and train personnel, Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
Seniority
Mid-level supervisor