Associate Manager, Learning & Development
Core
Design, develop, and facilitate leadership, talent development, and learning programs for Cast Members and leaders to enhance guest experiences.
Role type
Associate Manager, Learning & Development
Builds
Scalable learning programs (in-person, virtual, self-directed) aligned with operational needs
Domain
Hospitality / Human Resources / Learning & Development
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design, program facilitation, project management, stakeholder consulting, data-driven program evaluation, AI and digital tool integration, adult learning theory application
Preferred skills
Experience in global hospitality/travel/entertainment, talent management systems (MS 365/SharePoint), blended learning approaches
Responsibilities
Design and facilitate leadership and talent development programs; Consult with HR and business stakeholders to align learning with priorities; Manage learning projects including planning and resource coordination; Evaluate programs using data and feedback; Leverage AI and digital tools to improve program scalability; Build stakeholder relationships through clear communication
Seniority
Mid-level Manager, hands-on IC