Customer Service Agent with German (m/f/d) - part time
Core
Supporting customers through various channels by listening, helping, and solving queries to make their lives easier.
Role type
Customer Service Agent
Builds
Customer support interactions and resolved inquiries
Domain
Business services / Customer support
Deliverable
client delivery
Required skills
German (B2+/C1), organizational skills, communication skills, MS Office knowledge
Responsibilities
Supporting customers through different channels, Analysing and solving customer's queries, Sharing information on administrative and technical requests, Making changes to the system, Suggesting relevant add-ons and upgraded options
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