Assistant Vice President, Senior Production Support Specialist (Disaster Recovery)
Core
Senior Production Support Specialist responsible for disaster recovery, production support, release management, and technical incident resolution for a diverse application portfolio.
Role type
Senior IC production support and disaster recovery specialist
Builds
Operational resilience and business continuity for critical financial applications
Domain
Financial services / Enterprise IT Operations
Required skills
Disaster recovery planning and execution, Release and patch management, Production incident troubleshooting, Certificate lifecycle management, Privileged access management (CyberArk, JP1), Regulatory compliance reporting, Middleware integration analysis, Project delivery and migration support
Preferred skills
Experience in large-scale enterprise environments, Knowledge of PKI and HSM concepts, Governance risk and compliance (GRC) frameworks
Technologies
CyberArk, JP1
Responsibilities
Coordinate failover, fallback, and recovery operations across multiple platforms; Lead application deployments, releases, and production changes; Act as technical focal point for troubleshooting complex incidents; Manage certificate lifecycles for APIs and payment gateways; Administer operational tools for privileged credential management; Support governance, risk, and regulatory compliance initiatives.
Seniority
Senior, hands-on IC