Temp - Information Technology Cross-Function Assistant Vice President
Core
End-to-end application management and production support for Compliance systems including Communication Surveillance, Trade Surveillance, and Employee Conflicts of Interest platforms.
Role type
Senior IC Application Management & Production Support Lead
Builds
Stable, compliant, and resilient Compliance platforms for SMBC Group
Domain
Financial Services / Regulatory Compliance
Required skills
Application/Production Support in regulated finance, Incident Management, Change Management, Vendor Management, Audit Response, Stakeholder Management, Batch Monitoring, Release Management, Automation & Monitoring
Preferred skills
Experience with Compliance/Regulatory apps (Surveillance, Conflicts of Interest), Audit/Risk knowledge, ServiceNow/JIRA/Confluence, Financial markets knowledge
Technologies
AutoSys, Splunk, PowerShell, ServiceNow, JIRA, NICE Actimize, StarCompliance, Bloomberg
Responsibilities
Lead incident management and act as escalation point for high-priority issues, Oversee user support and request resolution, Ensure batch monitoring and operational oversight, Drive change management and regulatory implementations, Manage vendor relationships and service performance, Own audit responses and control validation, Oversee release management across PROD/REL/QA/UAT environments, Coordinate with infrastructure teams for platform resilience
Seniority
Senior, hands-on IC with strategic oversight