Bilingual Spanish Remote Customer Service Representative
Based in United States
Core
Handle back-to-back phone calls for tech support and customer service, resolving technical issues and billing questions for DISH TV and Boost Mobile customers.
Role type
Customer Service Representative (Tech Support)
Builds
Customer solutions and retention for satellite TV and mobile services
Domain
Telecommunications / Consumer Services
Deliverable
client delivery
Required skills
Phone communication, Technical troubleshooting, Problem solving, Multitasking, Resilience, Dependability
Preferred skills
Fluent in English and Spanish
Technologies
USB Headset, USB Keyboard, USB Mouse, USB Webcam, Ethernet cable
Responsibilities
Answer customer phone calls, Resolve technical issues, Assist with billing and programming questions, Promote products and services
Seniority
Entry-level, Full-time