Senior Program Manager
HybridNo visa sponsorship
Core
Scaling AI initiatives across Direct Sales operations to bridge technical capabilities with frontline business needs and improve agent/customer experience.
Role type
Senior Program Manager (AI/ML)
Builds
Production AI features for Direct Sales operations
Domain
Telecommunications / AI in Sales
Deliverable
production ML models
Required skills
AI/ML concepts, Generative AI, Agentic AI, Performance metrics analysis, Stakeholder management, Project management
Preferred skills
PMP certification
Technologies
Generative AI, Agentic AI
Responsibilities
Define and communicate AI roadmap, Translate data sets into actionable insights, Design and deploy internally driven AI projects, Facilitate cross-functional alignment, Establish feedback loops with senior leadership
