Customer Service Advisor (Fleet Care)
Core
Main point of contact for a portfolio of Fleet Managers, handling day-to-day queries, contract renewals, and administrative support across the vehicle lifecycle.
Role type
Customer Service Advisor (Fleet Care)
Builds
Customer relationships and service delivery for fleet management clients
Domain
Sustainable mobility / Fleet management
Deliverable
client delivery
Required skills
Customer relationship management, query resolution, contract renewal support, administrative management, Microsoft Office proficiency, regulatory compliance adherence
Responsibilities
Acting as the main point of contact for Fleet Managers, managing customer queries from start to finish, supporting customers through the renewal process, providing administrative support including quotes and orders, attending customer meetings to support relationship management