IT-Techniker:in Software & Support (m/w/d)
Core
You configure and support time-tracking software and hardware for customers in Upper Austria, providing on-site installation, user training, and remote or on-site troubleshooting.
Role type
Mid-level IT technician (software & support)
Builds
Time-tracking software solutions and hardware setups for enterprise clients
Domain
IT / Time-tracking systems
Deliverable
product features
Required skills
Software configuration, hardware installation, user training, technical troubleshooting, scripting, customer communication
Preferred skills
Driver's license B, experience in software technology, solution-oriented thinking
Technologies
Time-tracking software, hardware devices
Responsibilities
Configure software and hardware for customers, conduct user training, provide technical support remotely or on-site, analyze and resolve customer issues
Seniority
Mid-level, hands-on IC