Associate Technician W2
Core
Configure, deploy, and troubleshoot hardware and software for desktops, laptops, servers, and mobile devices to support business cloud and data transformation.
Role type
Associate Technician (IT Infrastructure & Support)
Builds
Hardware configurations, software images, and system diagnostics for enterprise clients
Domain
IT Infrastructure & Support
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
hardware configuration, software deployment, system troubleshooting, quality control inspections, Windows OS management, vendor diagnostics, imaging software (Ghost, MDT, SCCM), PC/messaging/server software applications
Preferred skills
LAN/WAN knowledge, basic scripting for task automation
Technologies
Windows, Ghost, MDT, SCCM, desktops, laptops, servers, mobile devices
Responsibilities
Configure hardware including desktops, laptops, mobile devices, and servers; Deploy images and customize software based on work instructions; Identify and troubleshoot system hardware problems; Perform Quality Control inspections
Seniority
Entry-level to Mid-level, hands-on IC
