General Manager
Core
Manage daily onsite operations of a shared mobility service, including fleet/driver supply, real-time decision-making, and team leadership to ensure safe, reliable transportation.
Role type
General Manager (Operations)
Builds
Shared mobility service operations for riders and city partners
Domain
Transportation / Mobility
Required skills
Operations management, team leadership, real-time decision-making, compliance management, data analysis, stakeholder communication, scheduling, problem-solving
Preferred skills
Experience in fast-paced environments, adaptability, autonomous execution
Technologies
Data and technology platforms
Responsibilities
Manage daily onsite operations and ensure smooth service delivery; Make real-time decisions on fleet, driver supply, and compliance; Manage the full employee lifecycle for drivers; Lead, coach, and develop a team of drivers; Act as an operational bridge between city partners, drivers, unions, and community leaders; Use data to diagnose problems and implement efficiency solutions; Ensure compliance with all relevant policies and regulations.
Seniority
Mid-Senior level, hands-on IC