Program and National Test Center Coordinator, Sembach
Core
On-site representative providing academic, administrative, and testing support services to current and prospective students at a military installation.
Role type
Front-line academic and testing support coordinator
Builds
Hybrid classes, testing services, and university-sponsored events for the military community
Domain
Higher education + military community services
Deliverable
product features
Required skills
Customer service, office management, clerical skills, CRM database management, student documentation processing, event organization, data tracking and reporting
Preferred skills
Valid driver's license, ability to obtain military driver's permit
Technologies
Salesforce, Peoplesoft
Responsibilities
Provide customer service and advocate for students throughout the academic cycle; Promote localized services including hybrid classes and testing; Maintain test centers to agency standards; Document student contacts and schedule follow-ups; Organize local outreach activities like education fairs and open houses; Track class enrollments and assist with classroom logistics; Process military documentation such as Tuition Assistance forms; Provide National Test Center testing services; Compile monthly statistics and reports.
Seniority
Entry-level, front-line staff
