Customer Service Manager im Seminarmanagement (m/w/d)
Core
Serve as the friendly face and primary contact for customers, handling seminar and training order processing, project support, and sales strategy implementation.
Role type
Customer Service Manager (Seminar Management)
Builds
Customized language and communication training programs (Business, Inter-cultural, etc.)
Domain
Corporate Training / Language Education
Deliverable
product features
Required skills
German (C2/L1), English or other foreign languages, MS Office (Word, Excel, Outlook), customer relationship management, sales strategy development, strategic partnership building, presentation skills
Preferred skills
None stated
Technologies
KERN Virtual™, Mobile Apps, Micro Learning platforms
Responsibilities
Telephone first contact and product consultation, Organization and processing of seminar orders, Customer project support, Development of sales strategies, Building strategic partnerships, Achieving revenue targets, Conducting customer presentations
Seniority
Individual Contributor
