Teamleitung (m/w/div) für die Abteilung Firmenkunden
On-site
Core
Leading and managing a team responsible for processing GSV collections, reporting, and balancing accounts for corporate clients.
Role type
Team Lead, Corporate Clients
Builds
GSV collections, reporting, and balancing accounts
Domain
Social Security Law / Health Insurance
Deliverable
client delivery
Required skills
Social security law expertise, team leadership, process optimization, quality standards implementation, performance evaluation
Preferred skills
Health insurance manager qualification, MS Office, 21c Ing
Responsibilities
Leading and organizing the team, analyzing and optimizing workflows, ensuring smooth information flow, supporting staff with complex cases, ensuring customer satisfaction, conducting performance reviews