IT Support Engineer (m/w/d)
Core
First-line and second-line IT support for hardware, software, and peripherals, ensuring smooth daily operations for employees.
Role type
IT Support Engineer (1st/2nd Level)
Builds
IT support services and device management for internal employees
Domain
Corporate IT / End-user support
Required skills
Windows OS administration, Microsoft Office, Active Directory, Microsoft Entra ID, Microsoft 365, hardware troubleshooting, remote support, documentation
Preferred skills
Network basics, iOS/Android device setup, Class B driver's license
Technologies
Windows, Microsoft Office, Active Directory, Microsoft Entra ID, Microsoft 365, iOS, Android
Responsibilities
Analyze and resolve IT issues on-site and remotely, configure and maintain Windows, iOS, and Android devices, monitor IT systems for early detection of faults, document solutions and processes, collaborate with IT team and external vendors on complex topics
Seniority
Mid-level, hands-on IC