Sachbearbeiter (m/w/d) Kundenservice & Auftragsmanagement
Hybrid
Core
Handling customer inquiries and managing orders via phone and email for a cash services company.
Role type
Customer service and order management specialist
Builds
Customer order processing and resolution for cash services operations
Domain
Financial services / Cash logistics
Deliverable
client delivery
Required skills
Order management, customer communication, complaint handling, data entry, MS Office, English
Responsibilities
Answering customer calls and emails, processing and managing customer orders, handling complaints and finding solutions, coordinating requests between customers and technical teams, proactively informing customers about delays, maintaining customer and order data
