Mitarbeiter (m/w/d) Telefonservice / Backoffice – Hausarztpraxis
Core
First point of contact for patients via phone, handling inquiries, scheduling appointments, and coordinating office tasks for a general practitioner's practice.
Role type
Administrative support specialist (medical practice)
Builds
Patient appointment schedules, organized office workflows, and patient communication records
Domain
Healthcare / General Practice
Deliverable
dashboards & analysis
Required skills
Phone communication, patient interaction, appointment scheduling, data entry, office organization, computer literacy, German language proficiency
Preferred skills
Medical background knowledge, customer service experience, retail/hospitality experience