Mitarbeiter Büro- und Standortorganisation (m/w/d)
Core
Administrative and organizational support for a company renting aerial work platforms and special machinery, ensuring smooth operational processes and customer service.
Role type
Administrative Operations Specialist
Builds
Customer service interactions, order management, and documentation for a rental fleet of aerial work platforms and special machinery.
Domain
Construction equipment rental / Industrial machinery
Deliverable
client delivery
Required skills
Order management, customer service, data entry, documentation management, report generation, MS Office proficiency, ERP system usage
Responsibilities
Handling customer inquiries via phone and email, processing orders from quote to delivery, managing complaints and damage claims, maintaining customer and order data in systems, collaborating with sales teams on quote creation.