Customer Service Assitant (m/w/d) International
Core
First point of contact for Danish customers, handling orders, deliveries, and ongoing projects while coordinating with logistics partners.
Role type
Customer Service Assistant (International)
Builds
Order fulfillment and customer support for the lighting industry
Domain
Lighting / Home Decor
Required skills
Order processing, logistics coordination, customer data management, proposal creation, complaint handling, payment control
Preferred skills
Export/order processing experience, MS Office (Excel, Teams), ERP systems
Technologies
MS Office, Teams, ERP systems
Responsibilities
Handle customer orders and deliveries, manage customer master data, create proposals, coordinate installations and displays, resolve complaints, monitor open items and payments
Seniority
Entry-level to Mid-level