Sachbearbeitung in der Informations- und Kommunikationstechnik (w/m/d)
Core
Handling incoming IT infrastructure support requests, ensuring physical access to IT infrastructure, and maintaining network and server rooms.
Role type
IT support specialist (system integration)
Builds
IT infrastructure services for the Limburg a. d. Lahn Land Office
Domain
Public administration, IT infrastructure
Required skills
System integration, hardware troubleshooting, network maintenance, server room management, ticketing, PC support, client device support, data backup, patch management
Preferred skills
VPN technology, Office software, IT standards of Hessian public administration, driver's license Class B, C2 language proficiency
Technologies
Network infrastructure, Server rooms, Office standard programs, VPN
Responsibilities
Receive and process all incoming support requests for IT infrastructure, Ensure physical access to IT infrastructure, Perform error analysis and resolution via ticketing, Conduct PC support and data backups, Manage client devices and local hardware, Perform patching tasks, Handle organizational tasks for central services
Seniority
Mid-level, experienced specialist
