Service Operations Manager (m/w/d) – Fokus Key-Account-Management Datencenter
Core
Develop and manage strategic relationships with global key accounts for the Powergen application, focusing on data center segments, leading global service projects, and driving long-term partnerships and innovations.
Role type
Senior Service Operations Manager (Key Account Management)
Builds
Global service delivery and strategic partnerships for data center key accounts
Domain
Industrial power generation (Powergen) and data center services
Deliverable
client delivery
Required skills
Project management, strategic thinking, technical knowledge, ERP systems (SAP), MS Office (Excel, PowerPoint), process improvement
Preferred skills
Leadership, cross-cultural communication
Responsibilities
Lead global service projects for data center key accounts, coordinate multiple parallel project teams, develop and implement innovative service concepts, manage maintenance contracts and ensure uptime, prepare tender documents and cost estimates, develop and improve processes for customer support
Seniority
Senior, hands-on IC