IT Systemadministrator (m/w/d)
Core
Providing 2nd & 3rd level support for IT infrastructure and applications, analyzing and resolving IT issues, and supporting infrastructure projects for clients.
Role type
IT System Administrator (2nd/3rd Level Support)
Builds
IT infrastructure solutions and support services for clients
Domain
IT Services / Enterprise Infrastructure
Deliverable
client delivery
Required skills
IT infrastructure support, Microsoft 365, Microsoft Azure, ITSM tools, server configuration, virtualization, documentation
Preferred skills
Telecommunications and network technologies
Responsibilities
Provide 2nd & 3rd level support for IT infrastructure and applications, analyze and resolve IT issues and customer inquiries, consult users and provide training on hardware and software technologies, coordinate with external service providers and suppliers, perform IT infrastructure upgrades and migrations, plan, configure, and maintain servers including virtualization environments, document system configurations, processes, and procedures, support project teams in commissioning IT systems for clients, ensure high customer satisfaction by adhering to service standards, engage in regular professional development and certification
Seniority
Mid-level, hands-on IC