Mitarbeiter / Mitarbeiterin Heilmittel - Koordination und Schriftverkehr (w/m/d)
Core
Independent processing of complex benefit cases focusing on healing agent reimbursement, correspondence, and coordination within a health insurance context.
Role type
Senior claims coordinator (health insurance)
Builds
High-quality performance processing and individual solutions for corrections, cross-border cases, and mixed calculations
Domain
Health insurance / Social security administration
Required skills
Healing agent reimbursement knowledge, MS Office, IV 4.0, complex case analysis, decision making, telephone customer consultation (2nd-level)
Preferred skills
Commercial training in healthcare, practical experience in performance matters
Technologies
MS Office, IV 4.0
Responsibilities
Process complex healing agent reimbursement cases independently, support team members with specialized cases, analyze information and make justifiable decisions, discuss examination results with team leadership, handle telephone customer consultation at 2nd-level
Seniority
Mid-level, hands-on IC