IT-Support – Hardware & Netzwerk (m/w/d)
Core
IT support specialist for hardware, networks, and system configuration in medical practices, ensuring operational continuity via remote troubleshooting and on-site installations.
Role type
IT Support Engineer (Hardware & Network)
Builds
Stable IT infrastructure for medical practices (doctors' offices)
Domain
Healthcare IT / Medical Practice Management
Required skills
Hardware troubleshooting, Network administration, Linux, macOS, Ticketing systems, Remote diagnostics, Documentation, Process improvement
Preferred skills
System administration, Scripting/Automation, Knowledge management, Data privacy/security in healthcare, Agent-based AI tools
Technologies
Linux, macOS, tamedo, ChatGPT, Claude, Gemini
Responsibilities
Analyze and resolve hardware and network issues remotely and on-site, manage and prioritize support tickets, document solutions in a knowledge base, assist with system configuration and installation in medical practices, collaborate with development and product teams on escalations
Seniority
Junior to Professional (Entry to Mid-level)