Telefonist (m/w/d)
Core
Answering and routing customer hotline calls, taking orders from clinics and care homes, and scheduling appointments.
Role type
Administrative telephone operator
Builds
Customer service interactions and appointment scheduling
Domain
Healthcare support services
Deliverable
client delivery
Required skills
telephone communication, appointment scheduling, data entry, MS Office
Responsibilities
Answering and routing incoming customer hotline calls, taking orders from clinics and care homes, scheduling and monitoring customer appointments, entering and updating information in the system, handling general office tasks including email