After-Sales-Service Specialist (m/w/d) in Teilzeit
Core
Managing after-sales service operations for special-purpose machinery, including order processing, export documentation, and repair coordination.
Role type
After-Sales Service Specialist
Builds
Service orders, spare parts deliveries, and export documentation for special-purpose machinery
Domain
Manufacturing (Special-purpose machinery)
Deliverable
client delivery
Required skills
Order processing, ERP systems (SAP), Export documentation, Repair coordination, Logistics administration
Preferred skills
Technical understanding, English communication
Responsibilities
Process service inquiries and create quotes, Manage orders for machinery and spare parts from entry to delivery, Handle export procedures and shipping documentation, Process repairs and complaints for spare parts, Organize installation visits and manage post-trip invoicing